Refund Policy

1. Purchases processed through ClickBank

RelationshipSignal uses ClickBank as a payment and transaction platform for applicable paid products.

When a purchase is processed through ClickBank, the transaction, payment record, and applicable refund process may also be handled through ClickBank.

2. Requesting a refund

If you want to request a refund for an eligible RelationshipSignal purchase, you may use the support or order-management process associated with the transaction.

You may also contact RelationshipSignal Support if you need help identifying the appropriate order or purchase information.

• Use the email address associated with your purchase.
• Include the product name when possible.
• Include your order or transaction information if available.
• Briefly describe the issue or reason for the request.

3. Do not send payment-card information

Never send your complete credit card number, payment-card security code, account password, or other sensitive payment credentials to RelationshipSignal by email.

We do not need this information to help identify an ordinary purchase or support request.

4. Digital product access after a refund

RelationshipSignal products are digital products and may include online courses, guided audio practices, downloadable resources, reference materials, or access to a customer learning portal.

When a purchase is refunded or reversed, access associated with that purchase may be discontinued.

5. Refunds are not relationship-outcome guarantees

RelationshipSignal educational products are designed to support reflection, pattern recognition, and more intentional choices within ordinary relationship situations.

We do not guarantee that using a RelationshipSignal product will cause another person to change, repair a relationship, prevent separation, create reconciliation, or produce any specific relationship outcome.

6. Duplicate or mistaken purchases

If you believe you made a duplicate purchase, used the wrong email address, or purchased a product unintentionally, contact support with enough information for us to identify the transaction.

We will help you determine the appropriate next step or direct you to the relevant transaction-support process.

7. Technical access problems

If you cannot access a product you purchased, please contact support before assuming that a new purchase is required.

Many access issues can be resolved by confirming the purchase email, checking account credentials, or restoring access to the customer portal.

Customer access is available at access.relationshipsignal.com .

8. Questions about your request

If you need help with a RelationshipSignal purchase, product access, or understanding the refund process, contact:

RelationshipSignal Support
support@relationshipsignal.com

You can also visit our Support page for common access and purchase questions.